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Setting up your club, switching from spreadsheets or
just have a question? We'd love to hear from you.
Built for clubs at every level, from Sunday league to academy
Frequently asked questions
Quick answers to the questions coaches and club secretaries ask us most.
Can you help me set up my club?
Yes. Send us your squad lists as a spreadsheet and we will import your teams, players and parents for you, free on every plan.
Can I move over from another app or spreadsheet?
Yes. Ember imports players and contacts from a CSV file, and fixtures can be added in bulk at the start of the season.
Do you offer discounts for schools and charities?
We do. Registered charities, schools and community clubs get a discount on Club and Academy plans. Mention it in your message.
Who can see players’ contact details?
Only the coaches and admins of that team. Parents and players see the squad list and fixtures, never each other’s phone numbers or emails.
Does Ember work for futsal and 5-a-side?
Yes. Ember works for any format, from 5-a-side and futsal to full 11-a-side, with formations to match on the tactics board.
How do I invite my players?
Share your team’s invite link in your existing group chat. Players and parents tap it, download the app and land straight in your squad.
Still have questions?
Can't find the answer you're looking for? Please chat to our friendly team.